Privacy
I’m Jake Daniels, trading as netM8 Solutions in London. I’m responsible for the personal information this site and my consultancy use. For anything about your data, email support@netm8.com.
What I use and why
When you send an enquiry, I use your name, email, business name (if you give it) and message to reply and prepare a quote. If we work together, I also keep our correspondence, project details and billing records.
Your enquiry goes through Cloudflare to my Google-hosted mailbox, where I read it myself. The site keeps no separate database of enquiries, and an enquiry never adds you to a mailing list.
Messages sent to the assistant are processed by Cloudflare Workers AI to generate replies. The site does not save chat transcripts. Messages remain in your browser while the page is open.
Lawful bases
- Contract: to act on your request before we agree work, and to deliver work we agree.
- Legitimate interests: to answer general enquiries, deal with people representing a business, handle complaints and keep the site secure.
- Legal obligation: to keep tax and accounting records.
Who else handles it
Cloudflare hosts the site, sends the enquiry email and runs Turnstile spam protection and cookie-free Web Analytics. Google hosts my mailbox. Both may process data outside the UK, including the USA. Cloudflare, Inc. and Google LLC take part in the UK Extension to the EU–US Data Privacy Framework; other transfers use the providers’ approved safeguards. See Cloudflare’s data processing terms and Google’s data transfer information.
I may also share information where the law requires it or to establish, exercise or defend legal claims.
How long I keep it
If an enquiry doesn’t lead to work, I delete it within six months of our last contact. Client records are kept as long as tax, accounting and legal-claim deadlines require, then deleted. Cloudflare Worker logs are kept for up to seven days.
On this site
There is no advertising and no analytics cookie. An unsent enquiry draft stays only in your browser’s memory while the page is open. Cloudflare processes your IP address and request details to serve and protect the site.
Your rights
You can ask to see, correct or delete your information, limit how it is used, get a portable copy, or object to use based on legitimate interests. Some rights have legal exceptions. Email support@netm8.com and I’ll reply within one month, or explain within that month if the law allows more time.
Complaints
Please tell me first at support@netm8.com. You can also complain to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, on 0303 123 1113 or at ico.org.uk/make-a-complaint.
Last updated 5 October 2026